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I’m a Senior Product Designer at Telus Digital, working on a B2B customer support web app. Other companies I’ve worked for include Questrade, RBC, Deloitte Digital, and Manulife. I’m free to share this work publicly. Contact me to see more of my interaction design, research, and strategy work, including RBC-ICICI Bank’s student acquisition project, which onboarded 38,000+ new customers (80% conversion), and Questrade’s redesigned deposit flow, which increased Visa debit usage, achieving a key business goal.